Where's my Confirmation Email? : TEEG

Where's my Confirmation Email? Print

Created by: Benny N

Modified on: Wed, 18 Aug, 2021 at 7:50 PM

There are a few instances where Confirmation Emails might go missing. We suggest the following:

Checking your spam box first. Confirmation emails can sometimes end up in your junk or spam mailboxes so we suggest looking here.
If you have paid via PayPal, please check the email address linked to your PayPal account. This can sometimes be different to the email you would normally use.
Your payment may not have been processed and therefore the booking has not been completed. Please check with your financial institute to see if payment has been completed.

If you have attempted to resolve using the above and are still unsuccessful, please contact us on 1300 368 067.

Benny is the author of this solution article.

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Where's my Confirmation Email? Print