FAQs

Timezone FAQs

Where's my Confirmation Email?
There are a few instances where Confirmation Emails might go missing. We suggest the following: Checking your spam box first. Confirmation emails can s...
Wed, 18 Aug, 2021 at 7:50 PM
What are Powertickets?
Powertickets are points used to redeem prizes at our Prize Counters and can be won by playing the Red Colour Swiper games*. Once you finish a game the Power...
Wed, 18 Aug, 2021 at 7:50 PM
What are the Coloured Swipers?
The Coloured Swipers indicate what category a game is as well as the cost of the game. You can swipe or tap your card on these Swipers to start playing. Th...
Wed, 18 Aug, 2021 at 7:50 PM
How do Birthday Parties work?
You can find everything you need to know about how to book a Birthday Party and how they are run here! 
Wed, 18 Aug, 2021 at 7:50 PM
What is the "Timezone Rewards" program?
Timezone Rewards is a membership program designed to give you exclusive benefits for playing at Timezone venues in Australia. Every $1 you add to your card ...
Wed, 18 Aug, 2021 at 7:50 PM
More Questions?
If you have any other questions, please have a look at our general FAQs page found here.
Wed, 18 Aug, 2021 at 7:50 PM